Liebfrog Coaching Privacy Statement

Liebfrog Coaching takes your privacy very seriously. We are committed to safeguarding any personal data we hold about you and comply with current data protection legislation including the GDPR. Please contact our data privacy lead at karin@liebfrog.uk if you have any questions about this statement or our approach to keeping your personal data safe.

The data we gather

We process and hold personal data such as:

  • Your name and addresses, and other contact details
  • Data on how you engage with the content of our website.
  • Information you provide to us while using our services

How we gather data

We may collect data in person, via electronic communications, through you completing a form, or through cookies on our website. We may also receive your data from third parties (e.g. referrals), from search information providers (such as Google), or from online networks such as LinkedIn or Facebook.

When collecting data, we will ensure that you understand why we are collecting it, how it will be used, and, as far as reasonably possible, that you have granted explicit consent, either written or verbal, for your data to be processed.
 

What we do with the personal data we gather, and why we do this

We collect your data exclusively to carry out our work, serve you, and to communicate about Liebfrog Coaching, our services and offers.

When collecting data, we will ensure that you understand why we are collecting it, how it will be used, and that either we have a legitimate interest for processing it, or we are entering into or fulfilling a contract with you or, as far as reasonably possible, you have granted explicit consent, either written or verbal.

We only share data with entities that assist us in managing our business, such as Mailchimp (our newsletter platform) and Eventbrite (our event management system).  The only data provided to these entities is that needed to accomplish a specific goal, such as sending out an email or registering someone for an event. We ensure that all entities that process and/or hold data on our behalf are compliant with the GDPR or have the equivalent safeguards in place if they are outside the European Economic Area.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. We may also send you links in our communications with you to third-party websites that we think will be helpful to you. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Security

We are committed to ensuring that your data is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we collect.

How long we retain your data

We will retain your data for only as long as it is needed for our business purposes, or until you ask us to delete the data we hold.  In addition, you can unsubscribe from our mailing list at any point.

Controlling your personal data

As the subject of personal data held about you, you have:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.


You may request details of personal data which we hold about you by emailing our data privacy lead on karin@liebfrog.uk. If you believe that any data we are holding on you is incorrect or incomplete, please email us at this address. We will promptly correct any data found to be incorrect.


Policy date: May 2018. Next review date: May 2020